Otam Servicenow Subscription Unit Overview

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OTA

Subscription Unit Overview

_ February 7, 2025

Operational Technology Asset Management (OTAM) ServiceNow Subscription Unit Overview

1 © 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.

OTA

Subscription Unit Overview

_ February 7, 2025

Table of Contents Operational Technology Asset Management (OTAM) ................................................................................. 3

1. Managed OTAM Resource Types............................................................................................................ 3
2. Subscription Unit Defined Ratios ........................................................................................................... 5

2 © 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.

OTA

Subscription Unit Overview

_ February 7, 2025

Operational Technology Asset Management (OTAM)

1. Managed OTAM Resource Types “OT Supervisory System” is any OT supervisory system that is represented as an asset in an Industrial Asset table under any OT Supervisory model category (see table below) and managed by OTAM. “OT Control System” is any OT control system that is represented as an asset in an Industrial Asset table under any OT Control model category (see table below) and managed by OTAM. “OT Field Devices” is any OT field device that is represented as an asset in an Industrial Asset table under any OT Field model category (see table below) and managed by OTAM. “OT End User Computers” is any computer that is represented as an asset in a Hardware Asset table under any OT End User computers model category (see table below) and managed by OTAM. “OT Mobile Devices” is any mobile device that is represented as an asset in a Hardware Asset table under any OT Mobile Device model category (see table below) and managed by OTAM. “OT Monitors” is any monitor display device that is represented as an asset in a Hardware Asset table under any OT Monitor model category (see table below) and managed by OTAM. “OT Network Gear” is any network device that is represented as an asset in a Hardware Asset table under any OT Network gear model category (see table below) and managed by OTAM. “OT Printer” is any printer that is represented as an asset in a Hardware Asset table under any Printer model category (see table below) and managed by OTAM. “OT Servers” is any server that is represented as an asset in a Hardware Asset table under any OT Servers model category (see table below) and managed by OTAM. “OT Storage” is any storage device that is represented as an asset in a Hardware Asset table under any OT Storage model category (see table below) and managed by OTAM. “Operational Equipment” is any Operational Equipment that is represented as an asset in an Industrial Asset table under any Operational Equipment model category (see table below) and managed by OTAM. An Operational Equipment is a non-Operational Technology asset that coexists with, and is often controlled by, Operational Technology assets. “Industrial Consumable” is any Operational Technology or Operational Equipment entity that is represented as an asset in a Consumable Asset table (see below) and managed by OTAM. “Unclassed OT” is any non-classified Operational Technology entity that is represented as an asset in an Industrial Asset table or in a Consumable Asset table under a model category that is not associated with another Managed OTAM Resource Type. “Unclassed Hardware” is device that is represented as an asset in a Hardware Asset table under the Hardware model category (see table below) and managed by OTAM.

3 © 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.

OTA

_ February 7, 2025

Subscription Unit Overview

OTAM Resource Types

Model Category

Asset Table

OT Supervisory

OT Supervisory System

OT Supervisory EWS OT Supervisory Historian OT Supervisory HMI OT Supervisory OPC OT Supervisory SCADA

Industrial Asset (sn_ent_industrial_asset)

OT Control OT Control 3D Printer OT Control CNC OT Control DCS OT Control DPU OT Control System

OT Field Devices

OT End User Computers OT Mobile Devices OT Monitors OT Network Gear OT Printer

OT Servers

OT Storage Operational Equipment

OT Control IED OT Control Module OT Control PLC OT Control RTU OT Control SCADA OT Control Server OT Field Actuator OT Field Device OT Field Drive OT Field Robot OT Field Sensor Computer Mobile Device Monitor Network Gear IP Switch IP Router Printer UNIX Server Server Solaris Server HPUX Server ESX Server Linux Server AIX Server Windows Server OS/X Server Netware Server Storage Device Operational Equipment

Industrial Asset (sn_ent_industrial_asset)

Industrial Asset (sn_ent_industrial_asset)

Hardware [alm_hardware] Hardware [alm_hardware] Hardware [alm_hardware] Hardware (alm_hardware) Hardware (alm_hardware)

Hardware (alm_hardware)

Hardware (alm_hardware) Industrial Asset (sn_ent_industrial_asset) 4

© 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.

OTA

_ February 7, 2025

Subscription Unit Overview

Industrial Consumable

Unclassed OT

Unclassed Hardware

Any model category under the Industrial (parent) model category Any model category under the Industrial (parent) model category, beyond the above listed model categories. Hardware

Consumable Asset (alm_consumable) Industrial Asset (sn_ent_industrial_asset) and Consumable Asset (alm_consumable) Hardware (alm_hardware)

2. Subscription Unit Defined Ratios Each asset that belongs to one of the OTAM Resource Types defined in Section 1 will be counted towards a Subscription Unit based on a predefined ratio of Subscription Unit to O T A M Resource Type per the table below:

OT Supervisory System OT Control System OT Field Devices

Subscription Unit : OTAM Resource Type 1:1 1:3 1:10

OT End User Computers OT Mobile Devices OT Monitors OT Network Gear OT Printer

4:1 10:1 15:1 5:1 10:1

OT Servers OT Storage Operational Equipment Industrial Consumable Unclassed OT Unclassed Hardware

1:1 3:1 1:1 1:25 1:1 1:1

OTAM Resource Type

5 © 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.