Ai Control Tower Servicenow Subscription Unit Overview

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SERVICENOW Subscription Unit Overview

Effective May 1, 2025

AI Control Tower - ServiceNow Subscription Unit Overview

1 © 2025 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.

SERVICENOW Subscription Unit Overview

Effective May 1, 2025

Table of Contents AI Control Tower ............................................................................................................................................. 3 1.

Managed Resource Types .............................................................................................................. 3

Subscription Unit Defined Ratios .................................................................................................. 4

2 © 2025 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.

SERVICENOW Subscription Unit Overview

Effective May 1, 2025

AI Control Tower

1. Managed Resource Types “AI Asset” refers to AI model, AI system, dataset and deployed AI system that is represented as records in the tables listed below and managed by the AI Control Tower application. •

“AI model” is any record in the ‘AI Model Digital Asset’ (alm_ai_model_digital_asset) table and is managed by AI Control Tower.

•

“Dataset” is any record in the ‘AI Dataset Digital Asset’ (alm_ai_dataset_digital_asset) table and is managed by AI Control Tower.

•

“AI system” is any record in ‘AI System Digital Asset’ (alm_ai_system_digital_asset) table and is managed by AI Control Tower.

•

“Deployed AI System and Model” is any record in AI & Model Application AI Function’ (‘cmdb_ci_appl_ai_application’ and ‘cmdb_ci_function_ai’) table.

AI Asset Resource Type

Table label

Table name

AI system

AI System Digital Asset

alm_ai_system_digital_asset

AI model

AI Model Digital Asset

alm_ai_model_digital_asset

Datasets

AI Dataset Digital Asset

alm_ai_dataset_digital_asset

Deployed AI System and Models

AI & Model Application AI Function

cmdb_ci_appl_ai_application cmdb_ci_function_ai

3 © 2025 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.

SERVICENOW Subscription Unit Overview

Effective May 1, 2025

2. Subscription Unit Defined Ratios Each Resource Type defined in Section 1.2 will be counted towards a Subscription Unit based on a predefined ratio of Subscription Unit to Resource Type per the table below: Resource Type 1 AI Asset

Subscription Unit : (Subscription Unit : Resource Type) 1 Subscription Unit (1:1)

“AI Asset” includes AI model, AI system, dataset and deployed AI system all of which present the same subscription unit value. For example, if there is 1 record each in AI model, AI system, dataset and deployed AI system table, it will consume 4 Subscription Units.

4 © 2025 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.